Privacy policy

Privacy Policy

Your Stuff Made respects your privacy. This policy explains how we collect, use, store and share personal information when you visit our website, request a quote, submit artwork, contact us, download resources or use our services.

Your Stuff Made is operated by Yourstuffmade Pty Ltd. ABN: 25 645 589 804.

Information We Collect

We may collect personal information such as:

  • your name, email address, phone number and business details;
  • billing, shipping and delivery details;
  • quote requests, order details and project notes;
  • artwork, logos, design files, sketches, images and references;
  • product specifications, quantities, deadlines and budget information;
  • messages, support requests, meeting bookings and feedback;
  • payment and transaction information, processed by secure payment providers;
  • website usage data, cookies, analytics information, device details and IP address;
  • marketing preferences, if you choose to subscribe.

How We Use Your Information

We use your information to:

  • respond to quote requests and enquiries;
  • review artwork, designs and project requirements;
  • prepare quotes, invoices, proofs, samples and production details;
  • manufacture and deliver custom products;
  • provide customer support;
  • manage payments, shipping, duties and order records;
  • send design templates, resources or downloads;
  • improve our website, tools, services and customer experience;
  • send marketing emails if you have opted in;
  • help prevent fraud, misuse or security issues;
  • meet legal, tax, accounting and compliance obligations.

Artwork, Designs and Project Files

If you upload artwork, designs, logos, files or reference images, we use them to review, quote, sample, proof, manufacture, quality check and support your custom product order.

You are responsible for making sure you have the rights to use any artwork, logos, characters, trademarks, brands or designs you send to us.

Sharing Information

We may share information with trusted providers who help us operate our business, including:

  • manufacturing partners and suppliers;
  • design, proofing and production teams;
  • shipping, courier and fulfilment partners;
  • payment providers and invoicing tools;
  • website, form, email and customer support platforms;
  • analytics, marketing and automation providers;
  • professional advisers, where needed;
  • government, legal or regulatory authorities where required by law.

We only share information that is reasonably needed for the relevant purpose.

International Processing

Your Stuff Made works with customers, suppliers, support teams and production partners globally. Your information may be processed or stored in countries outside your own, including Australia, the United States, the United Kingdom, the Philippines, China or other locations where our providers operate.

Cookies and Analytics

Our website may use cookies, pixels and analytics tools to improve the website, understand performance, support advertising and remember preferences.

You can usually control cookies through your browser settings, but some website features may not work properly if cookies are disabled.

Email Marketing

If you subscribe to our emails, we may send you updates, resources, guides, offers and custom product information. You can unsubscribe at any time using the link in our emails or by contacting us.

How We Protect Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no website, email, payment system or online service can be guaranteed to be completely secure.

Accessing or Updating Your Information

You can contact us to request access to, correction of, or deletion of your personal information, subject to legal, accounting, fraud-prevention and operational requirements.

Email: hi@yourstuffmade.com

Children

Our website and services are not intended for children under 13. If you believe a child has provided personal information to us, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

Last updated: 11 May 2026