What we offer - Digital Consulting 🚀
- Expert Guidance & Growth Roadmaps
- We translate your revenue goals into a clear, prioritised plan: platform audit (Shopify OS2/Plus), CX audit (Gorgias), analytics health check, channel mix, and a 90-day growth roadmap. You’ll know exactly what to build, fix, test, and automate next.
- Shopify Optimisation & Conversion Rate (CRO)
- Theme performance, mobile UX, product detail pages, navigation, search, cart/checkout, subscriptions, A/B testing, and speed optimisation. We implement high-impact CRO experiments to lift AOV, conversion rate, and repeat purchase.
- Gorgias CX Systems & Help Centre
- Gorgias architecture, intent-based routing, macros, rules, SLAs, self-service flows, AI-generated responses, and channel consolidation (email, chat, socials). We reduce first-response time and ticket handle time while increasing CSAT and one-touch resolutions.
- Google Ads & Measurement
- Full-funnel campaigns (PMax, Search, Shopping, YouTube), Merchant Center hygiene, feed optimisation, audience layering, creative testing, and ROAS-driven budgeting. Measurement via GA4, enhanced conversions, server-side tagging, and clean UTMs.
- Technical SEO & Content Searchability
- Crawl/index cleanup, schema markup (Product/FAQ/Review), Core Web Vitals, internal linking, and programmatic content plans that target commercial-intent keywords. We align content with category and product strategy to grow qualified organic traffic.
- AI & Automations for Revenue
- Generative AI for product/category copy at scale, merchandising rules, lifecycle journeys, predictive segments, and agent-assist in Gorgias. Workflow automations across Shopify, Gorgias, Klaviyo, and Google Sheets to eliminate manual tasks and leakage.
- Data, Dashboards & Reporting
- Single source of truth in GA4/BigQuery/Data Studio. We build executive dashboards for CAC, ROAS, MER, LTV, repeat rate, and contribution margin—so decisions stay fast and evidence-based.
- Implementation Support
- We don’t just advise—we ship. From theme updates and scripts to Gorgias rules/macros, feed fixes, and tagging plans, our team implements end-to-end with minimal dev lift on your side.
- Ongoing Growth & Recurring Optimisation
- Growth is a system, not a project. We run weekly sprints, monthly strategy reviews, and quarterly planning. Continuous testing, SEO hygiene, ad creative refresh, and CX refinement keep performance compounding.