Ecommerce Growth & Automation Consultancy

Shopify, Gorgias, Google Ads, SEO, AI

In today’s competitive ecommerce landscape, scalable growth comes from a smart blend of platform excellence, customer experience, data-driven advertising, and intelligent automation. Our Digital Consultancy helps Shopify brands turn traffic into loyal customers—optimising CX with Gorgias, accelerating acquisition with Google Ads, increasing visibility with technical SEO, and deploying AI workflows that reduce costs and lift revenue.

Digital Consulting Information

Common FAQs

  • How do engagements work?
    Kickoff audit → 90-day roadmap → weekly sprint delivery → monthly performance review and quarterly planning.
  • Can you work with Shopify Plus and custom themes?
    Yes. We support OS2/Plus stores, headless hybrids, custom sections, and app integrations.
  • Do you manage ads end-to-end?
    Yes—strategy, build, creative testing, feed ops, and weekly optimisation across Google Ads/YouTube/Shopping.
  • Will you train our team?
    Absolutely. We provide playbooks for Gorgias, CRO testing, GA4 reporting, and content workflows.
  • How fast can we see results?
    Quick wins (feed fixes, page speed, macro automation) often land in 2–4 weeks; SEO/CRO compound over 8–12+ weeks.

What We Offer

  • Expert Guidance & Growth Roadmaps
  • We translate your revenue goals into a clear, prioritised plan: platform audit (Shopify OS2/Plus), CX audit (Gorgias), analytics health check, channel mix, and a 90-day growth roadmap. You’ll know exactly what to build, fix, test, and automate next.
  • Shopify Optimisation & Conversion Rate (CRO)
  • Theme performance, mobile UX, product detail pages, navigation, search, cart/checkout, subscriptions, A/B testing, and speed optimisation. We implement high-impact CRO experiments to lift AOV, conversion rate, and repeat purchase.
  • Gorgias CX Systems & Help Centre
  • Gorgias architecture, intent-based routing, macros, rules, SLAs, self-service flows, AI-generated responses, and channel consolidation (email, chat, socials). We reduce first-response time and ticket handle time while increasing CSAT and one-touch resolutions.
  • Google Ads & Measurement
  • Full-funnel campaigns (PMax, Search, Shopping, YouTube), Merchant Center hygiene, feed optimisation, audience layering, creative testing, and ROAS-driven budgeting. Measurement via GA4, enhanced conversions, server-side tagging, and clean UTMs.
  • Technical SEO & Content Searchability
  • Crawl/index cleanup, schema markup (Product/FAQ/Review), Core Web Vitals, internal linking, and programmatic content plans that target commercial-intent keywords. We align content with category and product strategy to grow qualified organic traffic.
  • AI & Automations for Revenue
  • Generative AI for product/category copy at scale, merchandising rules, lifecycle journeys, predictive segments, and agent-assist in Gorgias. Workflow automations across Shopify, Gorgias, Klaviyo, and Google Sheets to eliminate manual tasks and leakage.
  • Data, Dashboards & Reporting
  • Single source of truth in GA4/BigQuery/Data Studio. We build executive dashboards for CAC, ROAS, MER, LTV, repeat rate, and contribution margin—so decisions stay fast and evidence-based.
  • Implementation Support
  • We don’t just advise—we ship. From theme updates and scripts to Gorgias rules/macros, feed fixes, and tagging plans, our team implements end-to-end with minimal dev lift on your side.
  • Ongoing Growth & Recurring Optimisation
  • Growth is a system, not a project. We run weekly sprints, monthly strategy reviews, and quarterly planning. Continuous testing, SEO hygiene, ad creative refresh, and CX refinement keep performance compounding.

Why Choose Us

  • Shopify + Gorgias specialists: Deep experience across store performance, CX automation, and support excellence.
  • Acquisition + retention together: Google Ads, SEO, CRO, and lifecycle flows engineered to lift LTV—not just last-click ROAS.
  • AI that actually ships: Practical automations that reduce OpEx and increase revenue—no vaporware.
  • Transparent, measurable impact: Clear KPIs, dashboards, and sprint reports you can share with leadership.
  • Built for speed: 90-day roadmaps with weekly delivery to hit near-term targets while building long-term capability.

Example Outcomes We Target

  • +20–50% lift in conversion rate from CRO & speed fixes
  • +15–35% improvement in MER via campaign/account restructures
  • −30–60% first-response time in Gorgias with automation & macros
  • +25–70% organic traffic growth from technical SEO & content hub build-outs

Contact Our Team

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